Shipping Policy

At Basic Mens, we are committed to delivering your order safely and efficiently. Please review our shipping policy below to understand how we process and deliver your purchases.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days

• Canada: 7–12 business days

• United Kingdom: 7–12 business days

• Australia: 8–15 business days

• International Orders: 7–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, and courier services.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Basic Mens is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your package is delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Basic Mens
Legal Entity: XCELERATE VENTURE LLC

Email: info.pratik@xcelerateventure.com
Phone: +1 645 224 5110

Business Address:
16192 Coastal Highway
Lewes, Delaware 19958
United States

We appreciate your trust in Basic Mens and strive to ensure every order reaches you in a timely and secure manner.